FAQs
DO YOU OFFER FREE SHIPPING?
Yes, we provide free shipping to all nations on the whole world.
ARE THE OUTFITS FULLY STITCHED (READY TO WEAR)?
Yes, every outfit is completely stitched and ready to wear.
WHICH COUNTRIES DO YOU SHIP TO?
We ship to every nation on this world.
FROM WHERE WILL MY ORDER BE SHIPPED?
Shipped from San Antonio, Texas, for every order. In a few cases, if the item is out of stock in San Antonio, they might be shipped from India.
HOW MANY DAYS WILL IT TAKE TO DELIVER MY ORDER?
Free Shipping: 10 business days
Express Shipping: 7 business days
During checkout, you can see the delivery costs for both Priority and Express delivery. Because shipping numerous costumes in one shipment increases the weight and dimensions of the package, these fees are assessed per outfit. UPS bills us according to the weight and dimensions of the package as a consequence. Shipping costs increase as weight and dimension increase. As a result, we bill for shipping for each outfit.
DO YOU HAVE A PHYSICAL STORE?
No, we don't provide in-person shopping services; instead, we run our business out of a warehouse in San Antonio, Texas. It is just an online sale.
CAN I SEE REAL PHOTOS OF THE OUTFIT BEFORE ORDERING?
The image you're seeing on the internet is actual; it features the model's real outfit from the picture session. Since every item is packaged in a box and we are unable to simply open the box to take pictures, we do not currently have any additional images.
CAN I SHOP VIA FACETIME OR VIDEO CALL?
No, we don't provide FaceTime or video chats for shopping. Orders are only accepted online.
WILL THERE BE ANY CUSTOM DUTY TAX OR IMPORT DUTY TAX?
No, all import duty and customs taxes have already been paid in full. Thus, there is no fee associated with it.
IS THERE EXTRA FABRIC INSIDE TO MAKE THE OUTFIT BIGGER IN THE FUTURE?
It is true that there is an additional 0.5 to 1 inch of fabric inside to adjust the waist and bust.
WHAT PAYMENT METHODS ARE ACCEPTED?
Credit Cards: Visa, Mastercard, American Express, Discover, Diners Club
Apple Pay, Google Pay, PayPal
E-Transfer (For Canada only) - Click here to ask about e-transfer detail.
Western Union - Click here to ask about our western union payment detail.
CAN I PAY THROUGH PAYPAL?
Yes, we accept PayPal for all orders
WHICH SHIPPING SERVICE WILL DELIVER MY ORDER?
UPS handles our shipping. If UPS isn't available where you live, we might utilize USPS, FedEx, or DHL.
HOW DO I TAKE MY MEASUREMENTS?
Sure, we are here to help you take your measurements. To receive a customized size advice via Live Chat with our sizing specialist, click this link.
WHAT IS THE LENGTH OF THE LEHENGA?
The average length is 40 inches, which can vary by 1 to 2 inches. A 42-inch lehengas is the longest we can manufacture. To ask about length customization, use this link.
DO YOU OFFER A GUARANTEE FOR THE PERFECT FITTING?
No, we can't promise a perfect fit. We suggest custom stitching for a better fit.
CAN YOU DO CUSTOM STITCHING OF THE OUTFIT?
Yes, on request and at an additional cost, we may perform customized stitching. To inquire about customizing, click this link. Since custom-stitched clothing is made by hand just for you, returns are not accepted.
DO YOU ACCEPT RETURNS?
Unstitched outfit refunds are accepted within 7 days. Returns are not accepted for custom-stitched clothing or standard sizes (XXS to 12XL). In order to prevent returns, we provide help in selecting the appropriate size. For assistance choosing a size, go here. Size swaps are not accepted by us. We have this policy in place to prevent misuse because some customers have worn our outfits to events and then returned them. See our complete return policy at Return Policy for further information.
WHO WILL PAY FOR THE RETURN SHIPPING FEES?
If the mistake is on our end, we will cover the return shipping. If it is the customer's mistake, the customer is responsible for the return shipping.
DO YOU ACCEPT CANCELLATIONS?
Order cancellations are not accepted at this time.
WHY IS THE COLOR IN THE TITLE AND DESCRIPTION DIFFERENT FROM THE COLOR IN THE PHOTO FOR SOME OUTFITS?
The color will match the picture exactly. Because some color shades combine multiple colors, it can be exceedingly difficult to assign a name to them. There are several shades of pink, such as baby pink, brilliant pink, hot pink, dull pink, and so forth. It can be difficult to name a color with numerous shades, so we simply provide the primary color in the product title and description. Consequently, rather than choosing an outfit based on the name listed in the product title and description, we advise choosing it based on the color seen in the photo. The clothing will be delivered to you in the color depicted in the picture. However, because of screen resolution and lighting, there may be a little amount of color difference.
DO YOU ACCEPT CHANGES IN ORDERS?
Yes, orders may be changed up to one hour after they are placed. We began processing the purchase after one hour, so the only adjustments we can make are for shipment.
Yes, we provide free shipping to all nations on the whole world.
ARE THE OUTFITS FULLY STITCHED (READY TO WEAR)?
Yes, every outfit is completely stitched and ready to wear.
WHICH COUNTRIES DO YOU SHIP TO?
We ship to every nation on this world.
FROM WHERE WILL MY ORDER BE SHIPPED?
Shipped from San Antonio, Texas, for every order. In a few cases, if the item is out of stock in San Antonio, they might be shipped from India.
HOW MANY DAYS WILL IT TAKE TO DELIVER MY ORDER?
Free Shipping: 10 business days
Express Shipping: 7 business days
During checkout, you can see the delivery costs for both Priority and Express delivery. Because shipping numerous costumes in one shipment increases the weight and dimensions of the package, these fees are assessed per outfit. UPS bills us according to the weight and dimensions of the package as a consequence. Shipping costs increase as weight and dimension increase. As a result, we bill for shipping for each outfit.
DO YOU HAVE A PHYSICAL STORE?
No, we don't provide in-person shopping services; instead, we run our business out of a warehouse in San Antonio, Texas. It is just an online sale.
CAN I SEE REAL PHOTOS OF THE OUTFIT BEFORE ORDERING?
The image you're seeing on the internet is actual; it features the model's real outfit from the picture session. Since every item is packaged in a box and we are unable to simply open the box to take pictures, we do not currently have any additional images.
CAN I SHOP VIA FACETIME OR VIDEO CALL?
No, we don't provide FaceTime or video chats for shopping. Orders are only accepted online.
WILL THERE BE ANY CUSTOM DUTY TAX OR IMPORT DUTY TAX?
No, all import duty and customs taxes have already been paid in full. Thus, there is no fee associated with it.
IS THERE EXTRA FABRIC INSIDE TO MAKE THE OUTFIT BIGGER IN THE FUTURE?
It is true that there is an additional 0.5 to 1 inch of fabric inside to adjust the waist and bust.
WHAT PAYMENT METHODS ARE ACCEPTED?
Credit Cards: Visa, Mastercard, American Express, Discover, Diners Club
Apple Pay, Google Pay, PayPal
E-Transfer (For Canada only) - Click here to ask about e-transfer detail.
Western Union - Click here to ask about our western union payment detail.
CAN I PAY THROUGH PAYPAL?
Yes, we accept PayPal for all orders
WHICH SHIPPING SERVICE WILL DELIVER MY ORDER?
UPS handles our shipping. If UPS isn't available where you live, we might utilize USPS, FedEx, or DHL.
HOW DO I TAKE MY MEASUREMENTS?
Sure, we are here to help you take your measurements. To receive a customized size advice via Live Chat with our sizing specialist, click this link.
WHAT IS THE LENGTH OF THE LEHENGA?
The average length is 40 inches, which can vary by 1 to 2 inches. A 42-inch lehengas is the longest we can manufacture. To ask about length customization, use this link.
DO YOU OFFER A GUARANTEE FOR THE PERFECT FITTING?
No, we can't promise a perfect fit. We suggest custom stitching for a better fit.
CAN YOU DO CUSTOM STITCHING OF THE OUTFIT?
Yes, on request and at an additional cost, we may perform customized stitching. To inquire about customizing, click this link. Since custom-stitched clothing is made by hand just for you, returns are not accepted.
DO YOU ACCEPT RETURNS?
Unstitched outfit refunds are accepted within 7 days. Returns are not accepted for custom-stitched clothing or standard sizes (XXS to 12XL). In order to prevent returns, we provide help in selecting the appropriate size. For assistance choosing a size, go here. Size swaps are not accepted by us. We have this policy in place to prevent misuse because some customers have worn our outfits to events and then returned them. See our complete return policy at Return Policy for further information.
WHO WILL PAY FOR THE RETURN SHIPPING FEES?
If the mistake is on our end, we will cover the return shipping. If it is the customer's mistake, the customer is responsible for the return shipping.
DO YOU ACCEPT CANCELLATIONS?
Order cancellations are not accepted at this time.
WHY IS THE COLOR IN THE TITLE AND DESCRIPTION DIFFERENT FROM THE COLOR IN THE PHOTO FOR SOME OUTFITS?
The color will match the picture exactly. Because some color shades combine multiple colors, it can be exceedingly difficult to assign a name to them. There are several shades of pink, such as baby pink, brilliant pink, hot pink, dull pink, and so forth. It can be difficult to name a color with numerous shades, so we simply provide the primary color in the product title and description. Consequently, rather than choosing an outfit based on the name listed in the product title and description, we advise choosing it based on the color seen in the photo. The clothing will be delivered to you in the color depicted in the picture. However, because of screen resolution and lighting, there may be a little amount of color difference.
DO YOU ACCEPT CHANGES IN ORDERS?
Yes, orders may be changed up to one hour after they are placed. We began processing the purchase after one hour, so the only adjustments we can make are for shipment.